číslo produktu:197858
rezervujRok vydania: 2000
Vydavateľ: Penguin
V prípade dlhodobého záujmu si urobte REZERVÁCIU a my vám odložíme žiadaný kus.
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, "Difficult Conversations" pinpoints what works. Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences.
Vydavateľstvo: Penguin
Rok vydania: 2000
Počet strán: 250
Formát: 130 x 200
ISBN: 978-0-14-027782-1
(9780140277821)
EAN: 9780140277821
Väzba: mäkká, bez prebalu
Orientačná váha: 187 g
Jazyk: en